When the hail storm hit us we had two Chevy Trucks that were damaged. We have had work done before with Rene Rodarte at another repair shop he worked for so we were familiar with his expertise. When we found out he and Leanda had opened up Artisan Paint & Body, we knew we could trust them with our trucks. We called and got in to have an estimate done. They were very fair and competitive with their pricing and so we decided to have the work done with them. We did one truck at a time so we could still have a vehicle to drive. They were fast and our truck came back so beautiful… We use that truck to haul our fishing boat and we thought we were not going to get our truck back in time to make our next tournament. We were so happy and surprised when we got our truck back in just a couple of days. Leanda went the extra mile and took care of dealing with our insurance company and making sure everything that needed to be repaired or replaced was done and covered by the claim. We then swapped out the trucks and they did an excellent job on the older truck even up selling us to include truck bed covers that really upgraded the look of the truck. They even washed the trucks before returning it to us and now it looks like a brand new truck. Artisan Paint & Body took such good care of us, and in a timely manner that we had to recommend them to my Sister & Brother In Law that had just been in an accident and was getting the run around from another body shop. Since then they have taken two other vehicles there to be fixed as well. Rene and Leanda are very professional and knowledgeable and are a pleasure to work with. We will definitely use them again in the future and recommend them to everyone we know… The Neugarts (Allstate Insured since 1992)
Rene and Leanda, I just want to express my thanks and gratitude for your excellent customer service and Artisan’s excellent craftsmanship, with regards to the body and paint work performed on my 1994 Chevrolet Camaro Z-28. From the initial quote all the way through your follow up after I received the finished product, my experience with Artisan Paint and Body has been nothing but positive. When I initially came by with my Camaro, you both recognized that this was a pretty special car to me, and you and all of your employees treated my Camaro as it was just as special to you. You went above and beyond helping me select the best hood for my car, and made you sure to hear what I wanted while also providing good sound advice to me. I really appreciated the weekly updates that you provided me every Thursday on the status of my Camaro. In the 23 years that I have lived in San Antonio, I’ve used both chain and independent paint and body shops for repairs on my vehicles, and Artisan is the first shop that provided me with such consistent and detailed updates. Besides how well my Camaro turned out, these updates were one of the best parts of my experience with Artisan. So I have already recommended Artisan to several other people and I would definitely use Artisan again in the future. You made me feel like family and you are a model for what makes America great, the opportunity for success to anyone that is honest and hard working. My experience with Artisan is why I most often prefer to do business with small, “mom and pop”, businesses. Thank you! Best Regards, William A. Buscher III Principal Engineer Automotive Research Transportation Technology Business Line
I brought my wife's car to Artisan having known Leanda for years now. Knowing her work ethic, I was comfortable leaving our vehicle there for repairs. We knew her and Rene along with their amazing team would do everything they could to mend the damages ASAP. Little did we know all the love and dedication that would go into the work they put in. We were beyond words when we received her back! She received an upgraded grill and brand new headlight; the hood work was impeccable. You wouldn't be able to tell where the brunt of the impact was. The paint matched to perfection, where they mix the paint there at their location. We needed to stop by one day to pick up my wife's prescription sunglasses, Char (our car) had just been painted not much earlier, Rene carefully took us into the area where she was and were retrieved them with no problem. It was very neat to see the "behind the scenes" that they do everyday. They kept us up-to-date with the repairs and even accommodated our working schedule to pick up Char. We will absolutely be taking our vehicles to Artisan in the future. Nothing but professional having a good time and genuinely enjoying what they do.